Shipping policy
1. Order Processing All products at Khurapati are custom printed on demand. Orders are processed and dispatched within 3–7 business days after payment confirmation. Orders are not processed on public holidays.
2. Shipping Timeframes Once dispatched, estimated delivery times are:
- Within India: 5–10 business days
- International: 10–20 business days (if applicable)
These are estimates and may vary due to courier delays, weather, or peak seasons.
3. Shipping Charges Shipping charges are calculated at checkout based on your delivery location and order weight.
4. Order Tracking Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your order on the courier's website.
5. Incorrect Address Please ensure your delivery address is accurate at the time of ordering. Khurapati is not responsible for orders lost or delayed due to an incorrect address provided by the customer.
6. Lost or Delayed Shipments If your order hasn't arrived within the estimated timeframe, please contact us at [vibhashrathi2001@gmail.com] with your order number. We will investigate with the courier partner.
7. Damaged in Transit If your order arrives damaged, please refer to our [Return & Refund Policy] and raise a claim within 7 days of delivery.